PXP

All Systems Operational

Transaction Processing Operational
Value Added Services Operational
Token Vault Operational
Settlement Operational
Reporting Operational
Managed File Transfer Operational
Help & Support Operational
Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANYpay Release Mar 17, 2026 10:00-16:00 UTC

Change Reference:
268319
Description:
ANYpay Service Updates - Release 2026.06
Impact:
No impact is anticipated.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Posted on Mar 16, 2026 - 10:01 UTC

Payment Service 26-06 Release Mar 18, 2026 07:30-12:30 UTC

Change Reference:
268131
Description:
Service Updates - Payments Release 26-06
Impact:
None

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Posted on Mar 16, 2026 - 09:23 UTC

ANYpay Release Mar 18, 2026 10:00-14:00 UTC

Change Reference:
268320
Description:
ANYpay Service Updates - Release 2026.06
Impact:
Intermittently Unavailable

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Posted on Mar 16, 2026 - 10:04 UTC
Mar 16, 2026
Incident 1241945 - Service Disruption for IdealDeposit
Resolved - There was a change done at Provider's end without prior notification to PXP. Upon receiving the details about the change, our development team has made a change at 17:00 UTC which has resolved the issue. The approval rate is back to normal since 17:00 UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Mar 16, 17:29 UTC
Identified - The issue has been identified and the teams are actively working to determine the most effective solution. Updates will be provided as more information becomes available.
Mar 16, 16:16 UTC
Investigating - We are currently investigating a service disruption affecting IdealDeposit. Our teams are working to identify the root cause and will provide an update as soon as we have more information.
Start Time 10:01

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 16, 13:22 UTC
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Incident 1240492 - Service Disruption for Flash1VoucherDeposit
Resolved - Payments are processing normally from 12:56 AM UTC .
Mar 11, 03:29 UTC
Investigating - We are currently investigating a service disruption affecting Flash1VoucherDeposit. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information.
Start Time 23:19 UTC

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 11, 00:19 UTC
Mar 10, 2026

No incidents reported.

Mar 9, 2026
Network Maintenance - Firewall Upgrades
Completed - The scheduled maintenance has been completed.
Mar 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:00 UTC
Scheduled -
Change Reference:
255073
Description:
Network Maintenance - Firewall Upgrades
Impact:
In-flight transactions may be lost during the switch

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Mar 4, 17:02 UTC
Mar 8, 2026
Incident 1239391 - Service Disruption for BankTransferRedirectDeposit/Astropay
Resolved - The issue affecting BankTransferRedirectDeposit/Astropay has been resolved, and services are now operating normally.

End Time ***06:32***

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 8, 07:16 UTC
Monitoring - Provider has identified a technical issue on their side. The approval rate is back to normal since 3/8/2026 6:32:19 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Mar 8, 06:57 UTC
Investigating - The PXP Support team noticed that most of the transactions are in the RedirectURLCreated state. The PXP technical team is coordinating with the Provider to resolve the issue. PXP systems are operating normally. Updates will be provided as more information becomes available.
Start Time ***05:38***

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 8, 06:42 UTC
Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
ANYpay 2026.05 Release
Completed - The scheduled maintenance has been completed.
Mar 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 09:00 UTC
Scheduled -
Change Reference:
263765
Description:
ANYpay Service Updates - Release 2026.05
Impact:
Intermittently Unavailable

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Mar 2, 13:30 UTC
Payment Service 26-05 Release
Completed - The scheduled maintenance has been completed.
Mar 4, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:30 UTC
Scheduled -
Change Reference: 262351
Description:
Payments Release 26-05
Impact:
None

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Feb 27, 18:38 UTC
Mar 3, 2026
ANYpay Release
Completed - The scheduled maintenance has been completed.
Mar 3, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:00 UTC
Scheduled -
Change Reference:
263764
Description:
ANYpay Service Updates - Release 2026.05
Impact:
No impact is anticipated.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Mar 2, 12:59 UTC
Mar 2, 2026

No incidents reported.

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