All Systems Operational

Transaction Processing Operational
Value Added Services Operational
Token Vault Operational
Settlement Operational
Reporting Operational
Managed File Transfer Operational
Help & Support Operational
Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANYpay Service Updates - Release 2026.23 Nov 10, 2026 10:00-14:00 UTC

Change Reference:
323662
Description:
Service Updates - Release 2026.23
Impact:
Intermittently Unavailable

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Posted on Nov 09, 2026 - 09:33 UTC

Payment Service Release Nov 11, 2026 07:30-12:30 UTC

Change Reference:
322444
Description:
Payments Release 26-23
Impact:
None

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Posted on Nov 06, 2026 - 16:50 UTC

Nov 9, 2026

ANYpay Service Updates - Release 2026.23
Completed - The scheduled maintenance has been completed.
Nov 9, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 10:00 UTC
Scheduled -
Change Reference:
323659
Description:
Service Updates - ANYpay Service Updates - Release 2026.23
Impact:
No impact is anticipated.
Environment:
Production

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Nov 9, 09:51 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Incident 1340130 - Service Disruption for Interac eTransfer Deposit
Resolved - The issue affecting Interac eTransfer Deposit has been resolved and services are now operating normally.

End Time 19:20 UTC

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Nov 4, 19:45 UTC
Identified - We have identified a service disruption affecting INTERAC e-Transfer transactions.
The provider has informed us that there are intermittent delays with payment and withdrawal processing, which began on 11/4/2026, at 17:57 UTC.

Start Time 17:57 UTC

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Nov 4, 19:30 UTC

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Incident 1335615 - Service Disruption for Flash1 Voucher Deposit
Resolved - The issue affecting Flash1 Voucher Deposits has been resolved and services are now operating normally. This issue is due to urgent enhancement activity at provider end. Thank you for your patience while we worked to restore full functionality.

End Time 10/28/2026 15:28 UTC

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 29, 05:13 UTC
Identified - We have observed communication failures affecting Flash1 Voucher Deposits since 10/28/2026 at 8:06 AM UTC. We are investigating the matter with the provider and will share an update as soon as more information is available. There are no technical issues on PXP’s end.

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 28, 09:01 UTC

Oct 28, 2026

Payment Service Release
Completed - The scheduled maintenance has been completed.
Oct 28, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 07:30 UTC
Scheduled -
Change Reference:
318474
Description:
Payments Release 26-22
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Oct 23, 14:47 UTC

Oct 27, 2026

ANYpay Release
Completed - The scheduled maintenance has been completed.
Oct 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 09:00 UTC
Scheduled -
Change Reference:
318792
Description:
ANYpay Service Updates - Release 2026.22
Impact:
Intermittently Unavailable.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Oct 23, 13:24 UTC
Incident 1334478 - Service Disruption for INTERACETRANSFER
Resolved - The issue affecting INTERACETRANSFER has been resolved and services are now operating normally.

End Time ***03:40***

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 27, 04:14 UTC
Monitoring - We have identified a service disruption affecting INTERAC e-Transfer transactions. Our teams are actively working with the provider to identify the root cause.

The provider has informed us that there is a delay affecting the Interac network, which began on October 26, 2026, at 10:58 PM EDT (02:58 UTC). As a result, you may experience an increase in pending transactions during this period.

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 27, 04:00 UTC
Incident 1331053 - Service Disruption for BankTransferRedirectDeposit
Resolved - The issue affecting ***enter payment method*** has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.

End Time ***15:45***

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 27, 03:55 UTC
Monitoring - Provider has informed that there were issues with their participating banks. We are seeing an improvement in success rate since 15:45 UTC. We are monitoring the situation to ensure stability. We will provide a final update once we confirm the issue is fully resolved.

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 23, 16:06 UTC
Investigating - We are currently investigating a service disruption affecting BankTransferRedirectDeposit. Our teams are working with provider to identify the root cause and will provide an update as soon as we have more information.
Start Time 15:20 PM

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 23, 16:03 UTC

Oct 26, 2026

ANYpay Release
Completed - The scheduled maintenance has been completed.
Oct 26, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 09:00 UTC
Scheduled -
Change Reference:
318793
Description:
ANYpay Service Updates - Release 2026.22
Impact:
None

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Oct 23, 13:18 UTC
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