Resolved -
The issue has been resolved, and services are now operating normally. Thank you for your patience.
End Time ***06:14***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Feb 20, 18:44 UTC
Monitoring -
Provider has identified a technical issue on their side. The approval rate is back to normal since 2/20/2026 6:14:18 PM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Feb 20, 18:27 UTC
Investigating -
The PXP Support team noticed that most of the transactions were in the AuthoriseErrorReportedByProvider state. The PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available. Start Time ***5:53***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Feb 20, 18:23 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 10:00 UTC
Scheduled -
Change Reference:
261358
Description:
ANYpay Service Updates - Release 2026.04
Environment:
Integration / Test
Anticipated Impact:
Intermittently Unavailable
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Feb 16, 15:25 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 07:30 UTC
Scheduled -
Change Reference:
261025
Description:
Payments Release 26-04
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Feb 13, 16:29 UTC
Completed -
The scheduled maintenance has been completed.
Feb 17, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 10:00 UTC
Scheduled -
Change Reference:
261357
Description:
ANYpay Service Updates - Release 2026.04
Environment:
Production
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Feb 16, 15:29 UTC
There may be a settlement delay for RBS transactions dated 09/02/2026, due to a submission failure. The file has been amended and resubmitted.
Impact:
Possible 24 hour settlement delay for transactions taken on 09/02/2026
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Feb 10, 15:13 UTC