No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket Posted on
May 08, 2026 - 15:58 UTC
Resolved -
The approval rate is back to normal since 5/10/2026 06:20 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
May 10, 06:48 UTC
Investigating -
Incident Reference:
1258419
Incident Description:
The PXP Support team noticed that the BankTransferRedirectDeposit transactions through Astropay are hung in RedirectURLCreated State since 5/10/2026 4:58 AM UTC. PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.
Start Time
04:58
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 10, 06:16 UTC
Resolved -
There were some issues with notification processing that have now been resolved. May 1, 23:00 UTC
May 1, 23:48 UTC
Investigating -
We have observed a decline in the success rates for several payment methods. We are currently conducting an internal investigation and will provide you with an update in due course.
May 1, 19:36 UTC
Resolved -
There were some issues with notification processing that have now been resolved.
May 1, 01:17 UTC
Investigating -
We have observed a decline in the success rates for several payment methods. We are currently conducting an internal investigation and will provide you with an update in due course.
Apr 30, 23:59 UTC
Completed -
The scheduled maintenance has been completed.
Apr 29, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 11:00 UTC
Scheduled -
Change Reference:
279247
Description:
Service Updates - ANYpay Release 2026.09
Impact:
Intermittently Unavailable
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Apr 27, 10:28 UTC
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Apr 27, 13:25 UTC
Completed -
The scheduled maintenance has been completed.
Apr 28, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 11:00 UTC
Scheduled -
Change Reference:
279245
Description:
Service Updates - Release 2026.09 - ANYpay XXX.XX Release
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Apr 27, 10:19 UTC
Resolved -
This incident has been resolved.
Apr 28, 13:55 UTC
Monitoring -
Incident Reference:
#1254324
Acquirer
Fexco
Incident Description:
There may be a settlement delay for Fexco transactions dated 27/04/2026, due to a submission failure.
Impact:
Possible 24 hour settlement delay for transactions taken on 27th April 2026
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Apr 28, 11:01 UTC
Resolved -
This incident has been resolved.
Apr 28, 13:55 UTC
Monitoring -
Incident Reference:
#1254319
Acquirer
RBS
Incident Description:
There may be a settlement delay for RBS transactions dated 27/04/2026, due to a submission failure.
Impact:
Possible 24 hour settlement delay for transactions taken on 27th of April 2026
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Apr 28, 10:37 UTC
Resolved -
This incident has been resolved.
Apr 28, 13:55 UTC
Monitoring -
Incident Reference:
#1254315
Acquirer
Omnipay
Incident Description:
There may be a settlement delay for Omnipay transactions dated 27/04/2026, due to a submission failure.
Impact:
Possible 24 hour settlement delay for transactions taken on 27th of April 2026
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Apr 28, 10:26 UTC
Resolved -
We are seeing an improvement in success rate for Flash1VoucherDeposit since 4/28/2026 6:29 AM UTC. We are monitoring the situation to ensure stability.
End Time 06:29 AM UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Apr 28, 06:55 UTC
Investigating -
We are currently investigating a service disruption affecting Flash1VoucherDeposit. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information. Start Time 05:30
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Apr 28, 06:09 UTC