Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket Posted on
Jul 03, 2026 - 16:20 UTC
In-flight transactions may be lost during the switch.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket Posted on
Jul 01, 2026 - 14:23 UTC
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket Posted on
Jul 01, 2026 - 14:27 UTC
Completed -
The scheduled maintenance has been completed.
Jul 7, 15:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:30 UTC
Scheduled -
Change Reference:
296221
Description:
ANYpay Service Updates - Release 2026.14
Impact:
None
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Jul 7, 10:22 UTC
Resolved -
The issue affecting BankTransferRedirectDeposit/ Astropay has been resolved, and services are now operating normally. Thank you for your patience.
Jul 7, 04:08 UTC
Identified -
Provider has identified an issue on their side, and their team is investigating the issue. Updates will be provided as more information becomes available.
Jul 7, 01:57 UTC
Investigating -
We are currently investigating a service disruption affecting BankTransferRedirectDeposit. Our teams are working to identify the root cause and will provide an update as soon as we have more information.
Start Time ***12:47***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Jul 7, 01:53 UTC
Resolved -
This incident has been resolved.
Jun 30, 07:50 UTC
Investigating -
Some customers may experience an issue during checkout after completing 3D Secure (3DS) verification. After confirming the payment in their banking app, the Checkout page may refresh and ask for card details to be entered again. Although it appears that the payment has not gone through, it may still be processing in the background. We recommend checking whether your order has been confirmed or waiting a few minutes before attempting the payment again to avoid duplicate charges.
We are currently investigating this issue further. Please reach out to us on support@pxp.io for further information if you require this.
Jun 29, 12:18 UTC
Completed -
The scheduled maintenance has been completed.
Jun 26, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 09:00 UTC
Scheduled -
Change Reference:
293169
Description:
ANYpay Service Updates - Release 2026.13.1
Impact:
Intermittently Unavailable
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Jun 25, 10:12 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 15:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 10:30 UTC
Scheduled -
Change Reference:
293167
Description:
ANYpay Service Updates - Release 2026.13.1
Impact:
No impact is anticipated.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Jun 25, 10:08 UTC