In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 2026 - 07:30 UTC
Scheduled -
Change Reference:
281202
Description:
Payments Release 26-10
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 13, 202607:30-12:30 UTC
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket Posted on
May 11, 2026 - 08:51 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 11:00 UTC
Scheduled -
Change Reference:
282002
Description:
ANYpay Service Updates - Release 2026.10
Impact:
No impact is anticipated.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 11, 08:46 UTC
Resolved -
The approval rate is back to normal since 5/10/2026 02:29 PM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
May 10, 14:47 UTC
Monitoring -
Incident Reference:
1258487
Incident Description:
The PXP Support team noticed that the VISA/ECMC Deposit transactions through Shift4 are hung in AuthoriseCommunicationErrorOccurred State since 5/10/2026 12:18 PM UTC. PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.
Start Time
12:18
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 10, 13:08 UTC
Resolved -
The approval rate is back to normal since 5/10/2026 06:20 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
May 10, 06:48 UTC
Investigating -
Incident Reference:
1258419
Incident Description:
The PXP Support team noticed that the BankTransferRedirectDeposit transactions through Astropay are hung in RedirectURLCreated State since 5/10/2026 4:58 AM UTC. PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.
Start Time
04:58
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 10, 06:16 UTC
Resolved -
There were some issues with notification processing that have now been resolved. May 1, 23:00 UTC
May 1, 23:48 UTC
Investigating -
We have observed a decline in the success rates for several payment methods. We are currently conducting an internal investigation and will provide you with an update in due course.
May 1, 19:36 UTC
Resolved -
There were some issues with notification processing that have now been resolved.
May 1, 01:17 UTC
Investigating -
We have observed a decline in the success rates for several payment methods. We are currently conducting an internal investigation and will provide you with an update in due course.
Apr 30, 23:59 UTC
Completed -
The scheduled maintenance has been completed.
Apr 29, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 11:00 UTC
Scheduled -
Change Reference:
279247
Description:
Service Updates - ANYpay Release 2026.09
Impact:
Intermittently Unavailable
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Apr 27, 10:28 UTC
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Apr 27, 13:25 UTC