Update - Paysafe is investigating the issue. We will notify you as soon as the updates become available.
Oct 10, 2026 - 13:50 UTC
Identified - We have observed Paysafecard Deposit intermittently failing with timeout Exception, since 0/10/2026 7:05 UTC. We have contacted the provider regarding this issue.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 10, 2026 - 10:11 UTC
Transaction Processing
Degraded Performance
Value Added Services
Operational
Token Vault
Operational
Settlement
Operational
Reporting
Operational
Managed File Transfer
Operational
Help & Support
Operational
Test
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 10, 2026
Unresolved incident: Incident 1322060 - Service Disruption for Paysafecard Deposit.
Resolved -
The transaction processing has returned to normal since 8/10/2026 07:35 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Oct 8, 08:54 UTC
Investigating -
We are currently investigating a service disruption affecting Diners Deposit. Our teams are working to identify the root cause and will provide an update as soon as we have more information. Start Time 03:48
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 8, 07:26 UTC
Resolved -
The issue affecting BankTransferRedirectDeposit has been resolved and services are now operating normally.
End Time ***06:30***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 4, 07:39 UTC
Investigating -
We are currently investigating a service disruption affecting BankTransferRedirectDeposit. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information. Start Time ***05:00***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 4, 06:16 UTC
Completed -
The scheduled maintenance has been completed.
Sep 30, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 09:00 UTC
Scheduled -
Change Reference:
312365
Description:
Service Updates - ANYpay Service Updates - Release 2026.20
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Sep 28, 15:02 UTC
Completed -
The scheduled maintenance has been completed.
Sep 30, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 07:30 UTC
Scheduled -
Change Reference:
311245
Description:
Service Updates - Payments Release 26.20
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Sep 28, 16:02 UTC
Completed -
The scheduled maintenance has been completed.
Sep 29, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 09:00 UTC
Scheduled -
Change Reference:
312362
Description:
Service Updates - ANYpay Service Updates - Release 2026.20
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Sep 28, 15:07 UTC
Resolved -
Successful authorizations have been observed since 9/28/2026 8:40:57 UTC. The approval rate returned to normal. PXP Tech Team will continue monitoring transactions. PXP systems are operating normally.
Sep 28, 09:07 UTC
Investigating -
Incident Reference:
1317217
Incident Description:
We have observed that AppleVisaDeposit transactions are failing due to authorization communication errors. We have contacted the provider regarding this issue.
Start Time
07:47:24 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Sep 28, 08:37 UTC