Update - The Worldpay team has identified an error introduced by a recent change and is currently working to revert to the previous configuration to restore service. The estimated time for resolution is 20:45 UTC (15:45 EST). We will provide an update as soon as additional information becomes available.
Mar 21, 2026 - 18:09 UTC
Identified - An issue has been identified with WorldPay which is impacting transaction authorizations. Their support teams are working to resolve the issue and restore services. We will provide an update as soon as additional information becomes available.
Mar 21, 2026 - 17:00 UTC
Investigating - We have observed that card payments processed through the provider Worldpay have been declining since 3/21/2026 at 6:45:00 AM UTC. Our teams are currently investigating the root cause of this issue and will provide an update as soon as additional information becomes available. Start Time ***06:45***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 21, 2026 - 15:13 UTC
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket Posted on
Mar 18, 2026 - 10:15 UTC
Resolved -
Payments are processing normally from 3/21/2026 15:11 UTC. However, we are awaiting a response from the provider's end. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Mar 21, 16:04 UTC
Identified -
We are currently investigating a service disruption affecting Card Payments through Adumo are failing in Authorise errors. We are checking on it with provide and will update you accordingly. Start Time 14:50 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 21, 15:34 UTC
Completed -
The scheduled maintenance has been completed.
Mar 18, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 10:00 UTC
Scheduled -
Change Reference:
268320
Description:
ANYpay Service Updates - Release 2026.06
Impact:
Intermittently Unavailable
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Mar 16, 10:04 UTC
Completed -
The scheduled maintenance has been completed.
Mar 18, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 07:30 UTC
Scheduled -
Change Reference:
268131
Description:
Service Updates - Payments Release 26-06
Impact:
None
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Mar 16, 09:23 UTC
Completed -
The scheduled maintenance has been completed.
Mar 17, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:00 UTC
Scheduled -
Change Reference:
268319
Description:
ANYpay Service Updates - Release 2026.06
Impact:
No impact is anticipated.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Mar 16, 10:01 UTC
Resolved -
There was a change done at Provider's end without prior notification to PXP. Upon receiving the details about the change, our development team has made a change at 17:00 UTC which has resolved the issue. The approval rate is back to normal since 17:00 UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Mar 16, 17:29 UTC
Identified -
The issue has been identified and the teams are actively working to determine the most effective solution. Updates will be provided as more information becomes available.
Mar 16, 16:16 UTC
Investigating -
We are currently investigating a service disruption affecting IdealDeposit. Our teams are working to identify the root cause and will provide an update as soon as we have more information. Start Time 10:01
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 16, 13:22 UTC
Resolved -
Payments are processing normally from 12:56 AM UTC .
Mar 11, 03:29 UTC
Investigating -
We are currently investigating a service disruption affecting Flash1VoucherDeposit. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information. Start Time 23:19 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 11, 00:19 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:00 UTC
Scheduled -
Change Reference:
255073
Description:
Network Maintenance - Firewall Upgrades
Impact:
In-flight transactions may be lost during the switch
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Mar 4, 17:02 UTC
Resolved -
The issue affecting BankTransferRedirectDeposit/Astropay has been resolved, and services are now operating normally.
End Time ***06:32***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 8, 07:16 UTC
Monitoring -
Provider has identified a technical issue on their side. The approval rate is back to normal since 3/8/2026 6:32:19 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Mar 8, 06:57 UTC
Investigating -
The PXP Support team noticed that most of the transactions are in the RedirectURLCreated state. The PXP technical team is coordinating with the Provider to resolve the issue. PXP systems are operating normally. Updates will be provided as more information becomes available. Start Time ***05:38***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Mar 8, 06:42 UTC