PXP

All Systems Operational

Transaction Processing Operational
Value Added Services Operational
Token Vault Operational
Settlement Operational
Reporting Operational
Managed File Transfer Operational
Help & Support Operational
Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 20, 2026
Incident 1262851 - Service Disruption for Interac payments
Resolved - This incident has been resolved.
May 20, 14:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 14:21 UTC
Update - The approval rate is back to normal since 01:33 PM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
May 20, 14:21 UTC
Identified - The Provider informed us about a delay they are having with Interac Network. We continue to notice the approval rates have not improved. PXP Systems are operating normally. Updates will be provided as more information becomes available.
May 20, 13:33 UTC
Investigating - We are currently investigating a service disruption affecting Interac eTransfer Deposits and Interac Withdrawals. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information.
Start Time 12:16 PM UTC

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 20, 13:09 UTC
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
ANYpay Release
Completed - The scheduled maintenance has been completed.
May 13, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 UTC
Scheduled -
Change Reference:
282006
Description:
ANYpay Service Updates - Release 2026.10
Impact:
Intermittently Unavailable

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 11, 08:51 UTC
Payment Service Release
Completed - The scheduled maintenance has been completed.
May 13, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 07:30 UTC
Scheduled -
Change Reference:
281202
Description:
Payments Release 26-10
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 8, 15:58 UTC
May 12, 2026
ANYpay Release
Completed - The scheduled maintenance has been completed.
May 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 11:00 UTC
Scheduled -
Change Reference:
282002
Description:
ANYpay Service Updates - Release 2026.10
Impact:
No impact is anticipated.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 11, 08:46 UTC
May 11, 2026

No incidents reported.

May 10, 2026
Incident 1258487- Service Disruption for VISA/ECMC Deposit/Shift4
Resolved - The approval rate is back to normal since 5/10/2026 02:29 PM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
May 10, 14:47 UTC
Monitoring -
Incident Reference:
1258487
Incident Description:
The PXP Support team noticed that the VISA/ECMC Deposit transactions through Shift4 are hung in AuthoriseCommunicationErrorOccurred State since 5/10/2026 12:18 PM UTC. PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.
Start Time
12:18

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 10, 13:08 UTC
Incident 1258419 - Service Disruption for BankTransferRedirectDeposit/Astropay
Resolved - The approval rate is back to normal since 5/10/2026 06:20 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
May 10, 06:48 UTC
Investigating -
Incident Reference:
1258419
Incident Description:
The PXP Support team noticed that the BankTransferRedirectDeposit transactions through Astropay are hung in RedirectURLCreated State since 5/10/2026 4:58 AM UTC. PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.
Start Time
04:58

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 10, 06:16 UTC
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

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