We have received an update from the provider with the following response: ========================================= We observed some transaction processing delays between approximately 7:00 PM and 7:30 PM EDT (23:00–23:30 UTC), which have since been resolved. Our team has completed additional network testing and confirmed that services are functioning as expected. We will continue to closely monitor the situation to ensure ongoing stability.
Posted Oct 15, 2026 - 00:29 UTC
Monitoring
We see successful transactions from 10/14/2026 11:39:22 PM UTC, we are monitoring transactions awaiting response from provider.
Posted Oct 15, 2026 - 00:23 UTC
Investigating
Incident Reference:
1324486
Incident Description:
We have observed that Interac e-Transfer deposits through Payepr have remained in the "InitiateErrorReportedByProvider" state since 10/14/2026 10:59:19 PM UTC.We have contacted the provider and are awaiting a response. PXP systems are working normally.
Impact:
High
Start Time
10/14/2026 10:59:19 PM UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.