The provider has confirmed that there was a potential issue impacting their APM Gateway services. The approval rate has returned to normal since 10/2/2025 8:42 UTC. The PXP Technical Team will continue to monitor the transactions for stability. The PXP systems are functioning normally.
Posted Oct 02, 2025 - 10:12 UTC
Monitoring
The provider has confirmed that they are currently investigating a potential issue which is affecting their APM Gateway services. We are closely monitoring on this and updates will be shared accordingly.
Posted Oct 02, 2025 - 09:11 UTC
Update
The Provider confirmed that they are having potential issues with their APM gateway services.
Posted Oct 02, 2025 - 09:10 UTC
Investigating
We are currently investigating a service disruption affecting Ideal Deposit through Smart2Pay. Our teams are working to identify the root cause and will provide an update as soon as we have more information. Start Time 10/2/2025 07:15 AM UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.