Incident 1147111 - Service Disruption for Flash1VoucherDeposit

Incident Report for PXP

Resolved

The approval rate is back to normal since 7/10/2025 1:13 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Posted Jul 10, 2025 - 02:04 UTC

Investigating

We are currently investigating a service disruption affecting Flash1VoucherDeposit. Our teams are working with provider to identify the root cause and will provide an update as soon as we have more information.
Start Time 23:06 UTC

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Jul 10, 2025 - 01:00 UTC
This incident affected: Transaction Processing.
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