The issue affecting the Payment Service platform has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.
End Time 15:37 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Jan 08, 2026 - 17:59 UTC
Monitoring
A fix has been implemented and we are monitoring the situation to ensure stability. We will provide a final update once we confirm the issue is fully resolved. Thank you for your patience.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Jan 08, 2026 - 15:38 UTC
Identified
We have identified the cause of the issue affecting Payment Service platform. Our team is working on implementing a fix and will share further updates shortly.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Jan 08, 2026 - 15:34 UTC
Investigating
We are currently investigating a intermittent service disruption affecting Payment Service platform. Our teams are working to identify the root cause and will provide an update as soon as we have more information.
Start Time 14:51 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.