Maintenance Details: • When: May 13, 2025, 07:00–08:00 UTC (scheduled maintenance window) • Impact: Downtime of approximately 30 minutes within this window
This scheduled enhancement is part of our strategic technology roadmap and represents an investment in our platform's future capabilities. Our engineering team has carefully planned this work during a low-traffic period to minimise the impact. Every precaution has been taken to minimise downtime and mitigate risks.
We understand any interruption is inconvenient. That's why we're giving you advance notice, and our team is standing by to help with any preparations you might need. If you have questions or need assistance ahead of this brief maintenance period, please reach out. Additional reminders will be sent out in the lead up to this maintenance.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Posted Mar 31, 2025 - 09:15 UTC
This scheduled maintenance affects: ANYpay (API - Transaction Service, API - Token Vault, API - Rates, API - Single Use Token, Redirect - 3D Secure, Redirect - Checkout, Reporting Portal) and Payment Service (API - Transactions, PXP Acquiring Authorisation (Visa/MasterCard), Redirect - Payment Redirection Service, PSAdmin Portal).