Incident #1297877 - Unity - Analytics Landing Page Issue

Incident Report for PXP

Resolved

The issue affecting the analytics landing page under the dashboard section of our Unity portal has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.

End Date 10th August 2026

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Aug 20, 2026 - 13:04 UTC

Investigating

We're investigating a fault with the analytics landing page under the dashboard section of our Unity portal. When logging into Unity and loading this page, you may encounter error:

"The dashboard layout with the provided id was not found.".

All other pages and features on the Unity platform are all still accessible.

Start Date 24th July 2026
Start Time 13:00

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Aug 06, 2026 - 13:10 UTC
This incident affected: Reporting.