Incident 1184926 - Service Disruption for ECMC and VISA Deposit

Incident Report for PXP

Resolved

We have observed payments for ECMC and VISA Deposit through Shift4 failing in communication error between 10/1/2025 3:27 PM UTC to 10/1/2025 3:39 PM UTC. The issue has been resolved and services are now operating normally. We have contacted the provider to understand the cause of this issue.

End Time 15:39

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Posted Oct 01, 2025 - 16:11 UTC

This incident affected: Transaction Processing.