Incident 1328891 - Service Disruption for VoucherRedirectDeposit

Incident Report for PXP

Resolved

Provider has fixed the issue at their end and we see an improvement in success rate since 10/21/2026 8:32 AM UTC. The issue affecting VoucherRedirectDeposit has been resolved and services are now operating normally. We will continue to monitor the situation to ensure stability. Thank you for your patience.

End Time 08:32

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Oct 21, 2026 - 09:06 UTC

Investigating

We are currently investigating a service disruption affecting VoucherRedirectDeposit. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information.
Start Time 06:41

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Oct 21, 2026 - 07:57 UTC
This incident affected: Transaction Processing.
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