Flash1VoucherDeposit transactions failed in Communication Errors

Incident Report for PXP

Resolved

Incident Reference:

1177972

Incident Description:

Flash1VoucherDeposit transactions failed in ExecuteRequestSentToProviderCommunicationErrorOccured state. The approval rate is back to normal since 9/16/2025 1:56 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.

Start Time

9/15/2025 11:12 PM UTC.

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Posted Sep 16, 2025 - 08:10 UTC

This incident affected: Transaction Processing.