A fix has been implemented and we are monitoring the results.
Posted May 20, 2026 - 14:21 UTC
Update
The approval rate is back to normal since 01:33 PM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Posted May 20, 2026 - 14:21 UTC
Identified
The Provider informed us about a delay they are having with Interac Network. We continue to notice the approval rates have not improved. PXP Systems are operating normally. Updates will be provided as more information becomes available.
Posted May 20, 2026 - 13:33 UTC
Investigating
We are currently investigating a service disruption affecting Interac eTransfer Deposits and Interac Withdrawals. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information. Start Time 12:16 PM UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.