INC -1168352 - BankTransferRedirectDeposit/Astropay Hung in RedirectURLCreated

Incident Report for PXP

Resolved

The issue has been resolved, and services are now operating normally.

Posted Aug 24, 2025 - 10:14 UTC

Monitoring

The approval rate is back to normal since 8/24/2025 7:23:20 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.

Posted Aug 24, 2025 - 09:13 UTC

Investigating

The PXP Support team noticed that most of the transactions were RedirectURLCreated. The PXP technical team has noticed on the provider status page that internal maintenance is ongoing on the provider's end. PXP systems are operating normally. Updates will be provided as more information becomes available.
Start Time ***05:00***

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Posted Aug 24, 2025 - 06:44 UTC

This incident affected: Transaction Processing.