Incident #1194302 - Payment Service Admin Disruption

Incident Report for PXP

Resolved

The issue has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.



For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Oct 22, 2025 - 10:30 UTC

Monitoring

We experienced service disruption affecting Payment Service Admin between 09:23 and 09:30 UTC. Access has been restored and we are monitoring the situation to ensure stability. We will provide a final update once we confirm the issue is fully resolved.

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Oct 22, 2025 - 09:44 UTC
This incident affected: Transaction Processing, Value Added Services, Token Vault, Settlement, Reporting, Managed File Transfer, and Help & Support.