The issue affecting BankTransferRedirectDeposit has been resolved and services are now operating normally.
End Time ***hh:mm***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Dec 19, 2025 - 21:15 UTC
Monitoring
We see payment processing is back to normal from 20:00 UTC. We will provide a final update once we confirm the issue is fully resolved. Thank you for your patience.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Dec 19, 2025 - 20:39 UTC
Investigating
We are currently investigating a service disruption affecting BankTransferRedirectDeposit through Astropay since 17:00 UTC. Provider has confirmed that ACH Colombia is currently facing issues on its side. No issues at PXP end.
Start Time 17:00
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.