INC - 1177272 - Service Disruption for IPAY Deposit

Incident Report for PXP

Resolved

We see processing is back to normal from/14/2025 4:15:49 PM UTC, and the Provider has confirmed the issue is resolved on their end.

Posted Sep 14, 2025 - 16:37 UTC

Identified

Provider has identified a technical issue on their side, and their team is investigating the issue. Updates will be provided as more information becomes available.

Posted Sep 14, 2025 - 16:11 UTC

Investigating

The PXP Support team noticed that most of the transactions in the RedirectDataCreated state. The PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.

Start Time ***15:13***

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Posted Sep 14, 2025 - 15:57 UTC

This incident affected: Transaction Processing.