Incident 1249820 - Service Disruption for BankTransferRedirectDeposit

Incident Report for PXP

Resolved

The approval rate is back to normal since 06:42 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Posted Apr 12, 2026 - 10:01 UTC

Identified

The Provider has informed in their status page that there in a maintenance going on at their end between 02:00 and 08:00 AM UTC. PXP Systems are operating normally. Updates will be provided as more information becomes available.
Posted Apr 12, 2026 - 06:21 UTC

Investigating

We are currently investigating a service disruption affecting BankTransferRedirectDeposit. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information.
Start Time 05:04 AM

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Apr 12, 2026 - 06:19 UTC
This incident affected: Transaction Processing.
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