#1317217 - AppleVisaDeposit Transactions failing in Authorise communication errors

Incident Report for PXP

Resolved

Successful authorizations have been observed since 9/28/2026 8:40:57 UTC. The approval rate returned to normal on 02/04/2025 15:36 UTC. PXP Tech Team will continue monitoring transactions. PXP systems are operating normally.
Posted Sep 28, 2026 - 09:07 UTC

Investigating

Incident Reference:
1317217
Incident Description:
We have observed that AppleVisaDeposit transactions are failing due to authorization communication errors. We have contacted the provider regarding this issue.
Start Time
07:47:24 UTC

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Sep 28, 2026 - 08:37 UTC
This incident affected: Transaction Processing.
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