Service Disruption for AIBMS

Incident Report for PXP

Resolved

The transaction processing is back to normal since 12/09/2025 10:26 PM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.

Posted Dec 09, 2025 - 23:28 UTC

Investigating

Incident Reference:

1213326

Payment Provider:

AIBMS

Payment Method:

Multiple

Incident Description:

The PXP Support team noticed all transactions in AuthoriseCommunicationErrorOccurred since 22:15 UTC. The PXP technical team is working with provider on the resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.

Impact:

HIGH.

Start Time

09/12/2025 22:05

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.

Posted Dec 09, 2025 - 22:51 UTC

This incident affected: Transaction Processing.