The issue affecting BankTransferRedirectDeposit has been resolved, and services are now operating normally. Thank you for your patience while we worked to restore full functionality.
End Time 8:23 PM UTC.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Oct 21, 2025 - 19:28 UTC
Update
Conversion rates have improved since 10/20/2025 8:23 PM. However, there is still an increase in payments in Redirect state. Provider has updated that this is due to one of their participating banks having an issue. Updates will be provided as more information becomes available.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Posted Oct 21, 2025 - 04:04 UTC
Identified
Provider has identified a technical issue on their side, and their team is investigating the issue. Updates will be provided as more information becomes available.
Posted Oct 20, 2025 - 16:52 UTC
Investigating
The PXP Support team noticed most of the transactions in the RedirectURLCreated. The PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available. Start Time ***14:40***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.