Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2025 - 07:00 UTC
Scheduled
As part of our continued efforts to enhance platform resilience and prepare for long-term scale, we will be performing a scheduled reseed of internal identifiers within the Payment Service.
This change represents the final step in the previously communicated transition from int to bigint identifiers. The reseed is a routine step that would have occurred organically over time as ID volumes grew. However, we’re proactively accelerating this update now to ensure optimal performance, consistency, and headroom for future expansion.
There is no impact on service functionality or integration behaviour, but we are notifying you in line with our commitment to transparency and operational awareness.
Maintenance Details:
• When: July 28, 2025, 07:00–08:00 UTC (scheduled maintenance window)
• Impact: No expected impact on your integration or downstream systems.
For API integrated solutions, no action is required from your side. This update is fully backward compatible and will not affect existing integrations or system behaviour.
If you have any systems that automatically read or process reports (e.g. data imports or dashboards), please ensure they can handle larger ID numbers. As previously communicated, the format is changing from a standard number (int) to a larger number type (bigint). If you anticipate any issues, feel free to reach out to our team for support.
Please note that, during any maintenance window, the expected impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Posted Jul 01, 2025 - 14:48 UTC
This scheduled maintenance affected: Transaction Processing and Reporting.