Due to technical issues affecting Mastercard on our provider’s side, Mastercard settlements are experiencing a delay. Our teams are closely working with the provider to resolve the issue and will provide an update as soon as possible.
We apologize for any inconvenience. For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 17, 2025 - 07:00 UTC
Resolved -
The issue affecting payment method PayPal has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.
End Time 16:24 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 16, 17:18 UTC
Monitoring -
The PXP Support team noticed all transactions in Error State since 15:10 UTC. The provider confirmed that the payment method PayPal is currently experiencing disruptions. Updates will be provided as more information becomes available.
For further information, please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 16, 15:50 UTC
Completed -
The scheduled maintenance has been completed.
Oct 15, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 UTC
Scheduled -
Change Reference:
238059
Description:
Service Updates - ANYpay 2025.21 Release
Impact:
Intermittently Unavailable
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Oct 14, 10:18 UTC
Completed -
The scheduled maintenance has been completed.
Oct 15, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 07:30 UTC
Scheduled -
Change Reference:
236342
Description:
Payments Release 25-21
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Oct 13, 14:19 UTC
Completed -
The scheduled maintenance has been completed.
Oct 14, 16:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 10:18 UTC
Scheduled -
Change Reference:
238059
Description:
ANYpay Service Updates - Release 2025.21
Impact:
No impact is anticipated. Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Oct 14, 10:16 UTC
Resolved -
The approval rate is back to normal since 10/13/2025 10:55:43 PM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally
Oct 13, 23:57 UTC
Investigating -
We are currently investigating a service disruption affecting Interac e Transfer Deposit. Our teams are working to identify the root cause and will provide an update as soon as we have more information. Start Time ***22:13***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 13, 22:40 UTC
Resolved -
The approval rate is back to normal since 10/7/2025 1:10 UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Oct 7, 02:12 UTC
Identified -
The Provider has confirmed that they are experiencing potential issues with the BACEN link, which are causing intermittent disruptions that affect the creation and release of payments.
Oct 6, 22:42 UTC
Investigating -
We are currently investigating a service disruption affecting PIX Deposit. Our teams are working to identify the root cause and will provide an update as soon as we have more information. Start Time 21:33
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 6, 22:38 UTC
Resolved -
Please note that PSA experienced a temporary outage between 23:05 and 23:28 UTC on 10/06/2025. Although PXP’s internal systems remained fully operational, there were connectivity disruptions caused by the Internet Service Provider. This is to confirm that the issue has now been resolved.
Oct 7, 00:30 UTC
Investigating -
We are currently investigating a potential service disruption affecting Payment Service. Our teams are working to identify the root cause and will provide an update as soon as we have more information.
Start Time 23:05 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 6, 23:40 UTC
Resolved -
The issue affecting BankTransfer Redirect Deposit has been resolved and services are now operating normally. Provider has confirmed in their status page that there is an issue with one of their participating banks.
End Time 09:47 AM
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 5, 10:59 UTC
Investigating -
We are currently investigating a service disruption affecting BankTransfer Redirect Deposit through Astropay. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information. Start Time 07:00 AM UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Oct 5, 08:43 UTC