Resolved -
The issue affecting the Payment Service platform has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.
End Time 15:37 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Jan 8, 17:59 UTC
Monitoring -
A fix has been implemented and we are monitoring the situation to ensure stability. We will provide a final update once we confirm the issue is fully resolved. Thank you for your patience.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Jan 8, 15:38 UTC
Identified -
We have identified the cause of the issue affecting Payment Service platform. Our team is working on implementing a fix and will share further updates shortly.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Jan 8, 15:34 UTC
Investigating -
We are currently investigating a intermittent service disruption affecting Payment Service platform. Our teams are working to identify the root cause and will provide an update as soon as we have more information.
Start Time 14:51 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Jan 8, 15:17 UTC
Completed -
The scheduled maintenance has been completed.
Jan 7, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 10:00 UTC
Scheduled -
Change Reference:
252106
Description:
ANYpay Service Updates - Release 2025.26 & 2026.01
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Jan 5, 12:20 UTC
Completed -
The scheduled maintenance has been completed.
Jan 7, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:30 UTC
Scheduled -
Change Reference:
250056
Description:
Payment Service Release 26-01
Impact:
No impact.
Product(s) Affected:
Payment Service
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Completed -
The scheduled maintenance has been completed.
Jan 6, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 10:00 UTC
Scheduled -
Change Reference:
252103
Description:
ANYpay Service Updates - Release 2025.26 & 2026.01
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Jan 5, 12:18 UTC