Identified - We are currently investigating a service disruption affecting Interac eTransfer Deposit/Payper. Our teams are working with provider to identify the root cause and will provide an update as soon as we have more information. Start Time ***17:20***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Aug 15, 2025 - 18:53 UTC
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Posted on
Aug 14, 2025 - 16:51 UTC
Past Incidents
Aug 15, 2025
Unresolved incident: Incident 1164426- Service Disruption for Interac eTransfer Deposit/Payper.
Resolved -
The issue has been resolved and services are now operating normally.
End Time ***06:15***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Aug 10, 07:19 UTC
Monitoring -
The approval rate is back to normal since 8/10/2025 6:15:45 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Aug 10, 07:02 UTC
Identified -
Provider has identified a technical issue on their side, and their team is investigating the issue. Updates will be provided as more information becomes available.
Aug 10, 06:42 UTC
Investigating -
The PXP Support team noticed most of the transactions in the RedirectURLCreated state. The PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available. Start Time ***05:00***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Aug 10, 06:28 UTC
Completed -
The scheduled maintenance has been completed.
Aug 6, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 09:00 UTC
Scheduled -
Change Reference:
225498
Description:
Service Updates - ANYpay Service Updates - Release 2025.16
Impact:
Intermittently Unavailable
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Aug 4, 09:26 UTC
Completed -
The scheduled maintenance has been completed.
Aug 6, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 07:30 UTC
Scheduled -
Change Reference:
225604
Description:
Payments Release 25-15
Impact:
No impact is anticipated.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Aug 1, 13:34 UTC
Completed -
The scheduled maintenance has been completed.
Aug 5, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 09:00 UTC
Scheduled -
Change Reference:
225497
Description:
Service Updates - Release 2025.16
Impact:
No impact Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Aug 4, 09:44 UTC
Resolved -
The provider has confirmed that the issue has been resolved on their end, and services are now functioning normally.
End Time 01/08/2025 14:44 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Aug 1, 15:35 UTC
Monitoring -
The transactional processing is back to normal since 01/08/2025 1:45 UTC. We will continue to monitor the transactions for stability. PXP systems are operating normally.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Aug 1, 15:00 UTC
Identified -
We are observing a service disruption affecting PayPal Redirect Order Transactions. Provider had confirmed that, currently they are experiencing issues at their end. We will update as soon as we have more information. Start Time 01/08/2025 12:27 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Aug 1, 13:23 UTC