Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
Resolved -
The issue affecting BankTransferRedirectDeposit has been resolved and services are now operating normally.
End Time ***hh:mm***
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Dec 19, 21:15 UTC
Monitoring -
We see payment processing is back to normal from 20:00 UTC. We will provide a final update once we confirm the issue is fully resolved. Thank you for your patience.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Dec 19, 20:39 UTC
Investigating -
We are currently investigating a service disruption affecting BankTransferRedirectDeposit through Astropay since 17:00 UTC. Provider has confirmed that ACH Colombia is currently facing issues on its side. No issues at PXP end.
Start Time 17:00
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
Dec 19, 19:17 UTC