Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket Posted on
May 27, 2025 - 15:59 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 20:07 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 15:07 UTC
Scheduled -
Change Reference:
212246
Description:
Payments Release 25-11
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 23, 15:12 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 11:00 UTC
Scheduled -
Change Reference:
213532
Description:
ANYpay Service Updates - Release 2025.11
Impact:
Intermittently Unavailable
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 27, 15:30 UTC
Completed -
The scheduled maintenance has been completed.
May 27, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 11:00 UTC
Scheduled -
Change Reference:
212209
Description:
ANYpay Service Updates - Release 2025.09 & 2025.10
Impact:
Intermittently Unavailable
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 27, 10:24 UTC
Resolved -
Provider have applied fix at their end and now issue affecting PayPal Reauthorisation has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.
End Time May 23, 2025 - 20:09 UTC
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 24, 07:36 UTC
Investigating -
Please disregard our previous updates. PayPal are currently investigating the root cause in collaboration with our technical team. We will send an update once we have further information.
May 23, 14:53 UTC
Update -
Our team is working on implementing a fix and will share further updates shortly.
May 23, 10:46 UTC
Update -
We have identified the cause of the issue affecting PayPal Authorisation. Our team is working on implementing a fix and will share further updates shortly.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 23, 01:00 UTC
Update -
We have identified the cause of the issue affecting PayPal Authorisation. Our team is working on implementing a fix and will share further updates shortly.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 22, 22:47 UTC
Identified -
Incident Reference:
1127189
Payment Provider:
PayPal
Payment Method:
PayPal Authorisation
Incident Description:
The PXP Support team noticed all transactions in ExecuteErrorReportedByProvider state since 14:42 UTC. PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. It is confimed that there was technical issue at Provider end.
Start Time
22/05/2025 14:42
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here to create a ticket.
May 22, 22:18 UTC
Completed -
The scheduled maintenance has been completed.
May 22, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 09:00 UTC
Scheduled -
Change Reference:
212209
Description:
ANYpay Service Updates - Release 2025.09 & 2025.10
Impact:
Intermittently Unavailable
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 20, 15:42 UTC
Completed -
The scheduled maintenance has been completed.
May 21, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:00 UTC
Scheduled -
Change Reference:
209660
Description:
ANYpay Service Updates - Release 2025.09 & 2025.10
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket
May 20, 15:00 UTC