PXP

All Systems Operational

Transaction Processing ? Operational
Value Added Services ? Operational
Token Vault ? Operational
Settlement ? Operational
Reporting ? Operational
Managed File Transfer ? Operational
Help & Support ? Operational
Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANYpay 2025.19 Release Sep 16, 2025 09:00-15:00 UTC

Change Reference:
232438
Description:
ANYpay Service Updates - Release 2025.19
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Posted on Sep 15, 2025 - 14:33 UTC

Payment Service Release Sep 17, 2025 07:30-12:30 UTC

Change Reference:
231907
Description:
Payment Service Release 25-19
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Posted on Sep 15, 2025 - 10:15 UTC

ANYpay Release Sep 17, 2025 09:00-13:00 UTC

Change Reference:
232423
Description:
ANYpay Service Updates - Release 2025.19
Impact:
Intermittently Unavailable. Affected servers will be removed from production, patches installed and re-added to the processing domain.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Posted on Sep 15, 2025 - 14:35 UTC
Sep 16, 2025

No incidents reported today.

Sep 15, 2025
Completed - The scheduled maintenance has been completed.
Sep 15, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 06:00 UTC
Scheduled -
Change Reference:
231911
Description:
Failover ANYpay to the New Jersey data centre to enable planned network maintenance in London
Impact:
Up to 1 minute interruption during the switch.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Sep 11, 15:37 UTC
Sep 14, 2025
Resolved - We see processing is back to normal from/14/2025 4:15:49 PM UTC, and the Provider has confirmed the issue is resolved on their end.
Sep 14, 16:37 UTC
Identified - Provider has identified a technical issue on their side, and their team is investigating the issue. Updates will be provided as more information becomes available.
Sep 14, 16:11 UTC
Investigating - The PXP Support team noticed that most of the transactions in the RedirectDataCreated state. The PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.

Start Time ***15:13***

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxp.io or click here
to create a ticket.
Sep 14, 15:57 UTC
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Completed - The scheduled maintenance has been completed.
Sep 4, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 09:10 UTC
Scheduled -
Change Reference:
231050
Description:
ANYpay Service Updates - Release 2025.18.1
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Sep 4, 09:05 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 10:00 UTC
Scheduled -
Change Reference:
231051
Description:
ANYpay Service Updates - Release 2025.18.1
Impact:
Intermittently Unavailable. Affected servers will be removed from production, patches installed and re-added to the processing domain.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Sep 4, 09:49 UTC
Sep 3, 2025
Completed - The scheduled maintenance has been completed.
Sep 3, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 09:00 UTC
Scheduled -
Change Reference:
230029
Description:
ANYpay Service Updates - Release 2025.18
Impact:
Intermittently Unavailable

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Sep 1, 08:45 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:30 UTC
Scheduled -
Change Reference:
229777
Description:
Service Updates - Payments Release 25-18
Impact:
None

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Aug 29, 14:14 UTC
Sep 2, 2025
Completed - The scheduled maintenance has been completed.
Sep 2, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 09:00 UTC
Scheduled -
Change Reference:
230028
Description:
ANYpay Service Updates - Release 2025.18
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxp.io or raise a ticket

Sep 1, 09:52 UTC